At the direction of the GCU Advisory Team, Supervisory/Manager Training Tracks have been developed. Each course offered through this three-tiered supervisor/manager development program is linked to the existing organizational goals and objectives, as well as the adopted core competencies for the organization's leaders.
For the purpose of these programs, the following definitions are provided to assist you in determining which employees will receive the most benefit through these training tracks:
Supervisor: a representative of management who is given responsibility for the oversight and direction of the work product of an individual or team of people.
Manager: a representative of management who plans, organizes, leads, and controls processes and resources to accomplish the mission and objectives of the organization.
Executive: a representative of management who takes a long-term focus for the overall direction of the organization; developing the vision, mission, strategic plans, goals and policies and design the organization's structure.
The training tracks consist of three levels of programs (courses). Below, you will find the intended outcome, audience and timelines for each level.
Level 1 - Foundation for Success
Intended Outcome - Equip participants with the knowledge and skills necessary to protect the organization's assets.
Intended Audience - This level is appropriate for a supervisor/manager at any level but is highly recommended for a newly appointed supervisor/manager.
Designated Timeline - The first level should be completed within 18 months of appointment (hire or promotion).
Level 2 - Building Your Leadership Skills
Intended Outcome - Sustainablility and growth of the organization through the supervisor/manager's personal growth and development.
Intended Audience - Mid-level supervisor/manager with prior experience working with individuals and/or teams and is progressively taking a greater leadership role in the organization.
Designated Timeline - The second level should be completed within 18 - 36 months of appointment (hire or promotion).
Level 3 - Achieving Success Through Others
Intended Outcome - Long-term viability and sustainability of the organization through the reproduction and growth of other leaders in the organization.
Intended Audience - Senior and Executive Level Managers with extensive experience in management and team development.
Designated Timeline - The third level should be completed within 36 - 60 months of appointment (hire or promotion).
Level 1
Foundation for Success
Foundation Courses (take all six)
Supervisor Survival
HR 101
Coaching for Top Performance Series
The Ps and Qs of Genuine Leadership
Providing Constructive Feedback
Developing Others
Giving Recognition
Building Your Leadership Skills
Foundation Courses
Setting Performance Goals and Expectations:
Planning for Performance Discussions
Clarifying Performance Expectations
Correcting Performance Problems
DFWP/Alcohol
Ethics
FMLA for Managers
Hiring Process
Labor Agreements
Leave Management
Progressive Discipline
PTT Compliance (based on assignment)
WPV Awareness
Business 101
Civics 101
Conflict Resolution
Customer Service
DiSC®
Effective Meetings
Interpersonal Communication
Managing a Changing Workforce
MBTI®
Relationship Strategies
Take Charge of Change
What to Do First When Everything is Important
Achieving Success Through Others
Foundation Courses
7 Habits of Highly Effective People
The Extraordinary Leader
Leadership Electives (choose two)
Business 101
Civics 101
Empowerment
Leading Through Trust
Leading the Challenge of Change
MBTI® Team
Project Management